How to Get a DataFlow Report in Four Easy Steps!

People who have never heard of DataFlow will have a hard time wrapping their head about what it is and what it entails. Just to give you a brief heads up, you need to get your Primary Source Verification (PSV) Report for your documents from DataFlow if you want to get a job overseas, particularly for the Gulf Cooperation Council (GCC) countries. Getting your PSV Report from TrueProfile.io (powered by DataFlow) is actually super easy, just lengthy. Here is a step-by-step picture guide to help you.

Create an account at TrueProfile.io.

DataFlow Easy Steps
DataFlow Easy Steps

On the website itself, click on the Members tab, then click on Login. It’s on the upper right-hand corner. You will get taken to a new page and you need to click on “Create an account here.”

You will be prompted to enter your name and email address, agree to the terms and conditions and prove you are not a robot, too. Be mindful that the email you should use is your permanent one. DataFlow primarily contacts you via email, so make sure to check it. Your email is also where we send out information for password resets and the like. Once you’ve clicked “Register,” it will send you an email that looks like this:

DataFlow Easy Steps

Click the “Complete registration” button and it will take you to our page where you will need to create a password. As usual, the password should have a capital letter, a number, and a special dance,  I mean special character. The window that the email takes you to will look like this:

DataFlow Easy Steps

Type the password twice and the “Set password” button should now be clickable. If it’s not, your password does not meet the guidelines. Remember it needs a capital letter, a number, and a special character. 

After you set the password, you will have the option to set your contact preferences here:

I highly recommend you click “Yes” and choose the “All In” box as this will ensure that your credentials are viewable by employers and recruiters worldwide. You will then be taken to your myTrueProfile page.

Your myTrueProfile page

Complete the information as you would your digital resumé. Remember that you can use the myTrueProfile page as your online C.V. and depending on your Contact Settings, it can be visible to potential employers and recruiters worldwide. Once you’ve clicked “Done”, you’ll be taken to the page below where you can just close the Dialog box if you feel like it.

Choose a Bundle or a Single Document Verification

You will see near the middle right corner the option “Products & Pricing,” click it to get to this page:

This is where you can choose the bundle most suited to you. For example, if you are a Registered Nurse or a Medical Technologist, choose the leftmost bundle. If you’re a surgeon, choose the rightmost bundle. You can also choose to just verify a single document for US$179.00.

Click “Buy now.”

The bundle that you choose will depend on what your profession is. Click on the “Choose” button to check what is included in the bundle. Once you’ve chosen, you’ll be taken to the payment screen. You can choose to pay via credit card, debit card, or PayPal. Once your payment is done, you’ll get to this page:

Upload your Documents

Depending on the bundle you chose, your myTrueProfile page will now look different. If you chose just a single document to purchase, only one box with the button “Verify now” will appear. The uploading and data-entry processes will all look the same. Let’s do the Job Experience one as an example.

Click on the ellipsis symbol to edit your information.
Enter all the information needed and upload the clearest possible copy of your COE.

The next part is the one that many people miss. They download the Letter of Authorization (LOA) but forget to print, sign, and upload the LOA. IF you get an email from DataFlow saying we need you to upload the Letter of Authorization, this is what they’re talking about. You can log back in anytime, and on the dashboard, choose “Account,” and click “Upload Signed Letter of Authorization.” As stated on the page, “Before you can start your verification process, you have to sign a Letter of Authorisation. Therefore you allow TrueProfile.io to act on your behalf to verify your information and documents.”

This is the page you’ll get to once you’ve clicked on that “Done” button.

This is the Personal Information tab. Enter any missing personal information, and upload any documents that are relevant like Name Change certification – that is, if you’ve had a name change. There’s no sense in uploading that if your name is the same as when you were born. Once you’re on the Government IDs page, it will look like this:

You need to upload a picture/scan of your passport.

If your country has a National ID card, SSN, or UMID, upload it as well. It’s not a required upload, though. Take note that you can upload MS Office files and image files. Upload the clearest possible copy of your documents. That’s actually the most important thing as it’s kind of hard to verify a document that you can’t read. If you did not upload your passport scan, the verification cannot be done.

The next window is for your phone number and address. Once you’ve clicked “Done”, you’ll go back to your myTrueProfile page.

For your Job Experience component, fill up the information for your Employer, or what we will now refer to as Issuing Authority. It’s not your name and details that we’re asking for, it’s the name of the Issuing Authority. Don’t forget to upload your Certificate of Employment (COE). You can upload a maximum of three employers for the $439.00 bundle. If you’ve only had one employer for the past three years, no need to upload more than that. Click “Done” once you are.

For your Education component, fill up all the information required. The item “Qualification attained” pertains to the focus of your education (Bachelor of Science or Bachelor of Arts).

Don’t forget to upload your Diploma (including the backside) and your Mark Sheet/Transcript of Records. If you have any training certificates like for your Basic Life Support (BLS), you can upload it here. And if you are a Specialist, include your specialist education. Some regulators need internship certificates, so if you have it, upload it. Once you’ve clicked on the “Done” button, you’ll come back to your myTrueProfile page.

Once you have completely filled up and uploaded all your needed documents (including the signed LOA), click on the “Verify now” button for each component.

Double check all the information entered, including the document you uploaded.

Click on the “Yes, transfer my data now” button once you’re done. It’s important to transfer the data for each box, otherwise, it will not get verified.

It should look like this once you’ve transferred your data successfully.

Don’t get confused between Health License and Good Standing Certificate

What the regulators need is your license to practice nursing, to practice as a healthcare professional, or practice medicine, or as a specialist. It’s not the certificate that you are healthy. The license should be valid and current. As opposed to expired. That would give you a negative report. Ensure that your license is not up for renewal within the year.

The Issuing Authority is the name of the institution who issued your license. They may also be the ones who issued you your Good Standing Certificate (GSC). Those are two totally different documents and should not be confused. Your GSC can also come from your last employer. Once you’ve clicked on all the “Verify now” buttons for your verification, you’ll get to this page:

Once you see this, it means that you’re done! Congratulations, yay! The boxes will show you how many days before you can expect to have your PSV Report. Congratulations, yay! The boxes will show you how many days before you can expect to have your PSV Report.

Transfer Your Report

Finally, you’ll have your PSV Report after about 35 days. Once you have received an email that your PSV Report is ready, you can log back in and download it. You would also need to transfer your report to the regulator of your choice accordingly. Well done!

Join the discussion

16 Comments

  1. Hi
    I am a doctor from India and had a query regarding name change before and after marriage. My educational documents bear my name before marriage and my employment certificates bear my name after my marriage. I have marriage certificate from the appropriate authority.
    Can you please let me know what other supporting documents are needed.
    Thanks and regards

    1. Hi Dr. Avanti,

      The marriage certificate would suffice since it would show the new last name and the maiden name. If you need anything else, please let me know.

      Best regards,

      SM, TrueProfile.io team

  2. Hi I am Dr Sidharth, I have applied for Report transfer my psv from Qatar to Oman. I would like to know that what will be next step for exam and how to apply for it. Can I take exam from India itself for Oman?

  3. Hello, I am Fauriza Fauzy. I did the Dataflow Verification process before. I cannot retrieve the report from my email, since I forgot the password for it. I tried to go to dataflow website and when I entered the Case number and passport number, I was directed to trueprofile.io. But I cannot still find the report of the verification of my documents. Should I do again the verification or how to transfer the report to trueprofile.io?

    1. Hi Fauriza,

      Thanks for reaching out. Please send an email to help@trueprofile.io with your DataFlow Case ID number and the passport number association with it. They will be able to update your email to the latest one that you’re using.

      If you need anything else, let me know.

      Best regards
      SM, TrueProfile.io team

    1. Hello Ossama,

      Thanks for reaching out. If you intend to transfer your report to another regulator, the best way to do that would be to create a ticket via this link: https://support.dataflowgroup.com/support/home and the link below outlines the information on how to do it:
      https://support.dataflowgroup.com/support/solutions/folders/17000133955

      If you just wanted to download your report, click here: https://www.dataflowstatus.com/applicationstatus

      If there is anything we can do for you, please let us know.

      Best regards
      SM, TrueProfile.io team

    1. Hello Om,

      Thanks for reaching out. If you haven’t received an email from the DataFlow group about migrating your data to TrueProfile.io, you can alternatively go to this link: https://www.dataflowstatus.com/applicationstatus

      Enter your information and it should then give you instructions to sign up with TrueProfile.io. It will automatically link your old DataFlow report to your new account.

      If you need anything else, let me know.

      Regards,

      SM, TrueProfile.io team

    1. Hello Radjah,

      Thanks for reaching out. Please create a ticket via this link: https://corp.dataflowgroup.com/supportcontact-us/ and just click on the “Click here to get started” icon. You can lodge an appeal if you deem there is sufficient ground for this. Otherwise, depending on the reason for the “Unable to Verify” result, your employer may accept this report.

      If you need anything else, let me know.

      Best regards,
      SM, TrueProfile.io team

  4. Hi I already requested my data flow report copy, but cant find it here in Trueprofile or how to download it. I already registred but found no way how to retrieved it.

Comment